Training Modules

Live Webinars

Get to know your product.

Our live, interactive webinars were created to provide our loyal agents with updates and ongoing training in a constantly evolving industry. In addition to exploring the fabulously unique features of each brand and property, we keep you up do date on hotel news, events, programs and current promotions, We understand that when you are in the know, so are your clients!

What's New at Karisma Hotels & Resorts?

BE THE FIRST TO KNOW Join our LIVE broadcast or webinar to catch up and find out what has been cooking in our Gourmet Inclusive® kitchen. YOU could be the winner of a Tiffany & Co Diamond piece! Every booking made in 2018 for El Dorado Spa Resorts, Generations Resorts and Hidden Beach qualifies as an entry, visit www.karismatravelagents.com for more details.

Once a month at 2:00 pm EST - Register here 

 

Découvrez ce qui est fraîchement cuit dans notre four Gourmet Inclusive . Dans le 20 prochaines minutes de ce webinaire exclusif pour les Gourmet Inclusive Agents Rewards et Vacation Consultant vont apprendre tous les nouveaux points forts que nos hotels ont à offrir à vos clients.

Une fois par mois à 9h30 EST - Inscrivez-vous ici 

 Exlusively You: New Gourmet Inclusive® Wedding Package

Imagine a place where wedding couples can enjoy all the luxuries of a Karisma Gourmet Inclusive® wedding, along with the exclusivity of being the only wedding of their stay... well, that place is a reality thanks to Exclusively You, by Karisma! Available at Azul Beach Resort Riviera Maya & Azul Beach Resort Negril. Join this exclusive webinar to learn all about the amenities included at this package and the amazing perks you can now offer to your wedding couples!

Register Now:  Wednesday 9th, 2018 - 10:00 am and 3:00 pm EST

 Gourmet Inclusive Wedding Events by Karisma

We have painted a picture of fabulous wedding inspirations, beautiful details, and gorgeous photographs that appeal to different personalities for couples to devour, with the sincere hope they will find the Memorable Moments Signature Wedding Collection™ and Gourmet Inclusive Wedding Events by Karisma™ - Simply Irresistible.

USA Register here

CANADA Register here

Latest Promotions

Learning about the latest promotions is the best way to offer your clients the best deals at the El Dorado Spa Resorts, Azul Beach Resorts, Generations Resorts, Hidden Beach Resort, and Nickelodeon Hotels & Resorts Punta Cana, by Karisma. From destination weddings, family & friends travel, or just regular leisure escapes. We have specials for every occasion.

Register here

Recorded Presentations

Learn more -- when it's convenient for you.

You want to know more, but you're not always available during webinar times? Never fear! Our recorded presentations are available for your use, 24/7, and will remain available for reference when questions arise. Simply find the subject that interests you, and click to play. It's that easy to stay well informed!

 NEW YEAR, NEW PERKS!

Watch this webinar to learn all about the new updates for Karisma travel agent programs 2018

Watch here

 Mise a jour programme Consultant Vacances 2018

 Mise a jour programme Consultant Vacances 2018

BE THE FIRST TO KNOW Watch the recording of our LIVE broadcast to catch up and find out what has been cooking in our Gourmet Inclusive® kitchen. YOU could be the winner of a Tiffany & Co Diamond piece! Every booking made in 2018 for El Dorado Spa Resorts, Generations Resorts and Hidden Beach qualifies as an entry, visit www.karismatravelagents.com for more details.

Click here to watch What's New at Karisma Hotels & Resorts with Daniel Scheiman - February 2018!

  • Grand ballroom expansion at El Dorado Royale
  • Refurbished presidential suites at El Dorado Royale
  • Upcoming dates in 2018 for Lone Star, Food, Art & Music Festival, and the Chili Pepper Culinary Experience at El Dorado Royale
  • Le Chique Restaurant at Azul Beach Resort Sensatori Mexico, Best Restaurant in Mexico for 3 years in a row by Travel+Leisure Mexico Gourmet Awards!
  • Main Infinity pool Expansion at Azul Beach Resort The Fives
  • New Hotel Manager at the Essence section of Azul Beach Resort The Fives
  • Haab Restaurant now with a true Indian Menu at Generations Riviera Maya
  • New Indian Banquet Kit and marketing pieces to promote South Asian Weddings at Karisma Hotels & Resorts
  • Nickelodeon Hotels & Resorts Punta Cana Green Globe Certified 
  • Trip Advisor Traveler Choice Awards for El Dorado Casitas Royale, El Dorado Maroma,Azul Beach Resort Riviera Maya, and Nickelodeon Hotels & Resorts Punta Cana.
  • What you missed at the 10th Annual GIVC Awards & Marketing Forum
  • Coming soon... El Dorado Capcana, Nickelodeon Hotels & Resorts Riviera Maya, Margaritaville Riviera Maya, El Cielo Winery, Villas & Hotel at Valle de Guadalupe, Baja California Mexico
  • Corazon Awards
  • Current promotions
  • Karisma Hotels & Resorts + Grupo Lomas Sales Team Territory Distribution for 2018
  • Meet Marilyn Cairo, Retail Sales Director North America
  • First monthly Diamond Giveaway winners!

 

  Nickelodeon Resort Punta Cana

Learn all about the brand new Nickelodeon™ Hotels & Resorts Punta Cana. This five-star Gourmet Inclusive® playcation destination, is located in one of the Caribbean's most beautiful beaches, serves up luxury amenities and infinite Nickelodeon family entertainment.

 Nickelodeon Resort Punta Cana

Gourmet Inclusive® Wedding Events by Karisma

We have painted a picture of fabulous wedding inspirations, beautiful details, and Sink your teeth into a Gourmet Inclusive® Wedding Event at Karisma Hotels and Resorts, where exceptional quality and style is the standard, the scenery is stunning and wedding planning is positively effortless. Watch this presentation to learn all about our signature wedding collections, wedding packages, specials, and all the great tools you can find in our new wedding website.

USA Version

Canada version

 Exclusive for Diamond Gourmet Inclusive Vacation Consultants

As a Gourmet Inclusive® Vacation Consultant you'll find success is a taste easily acquired. An exquisite recipe that has never been so accessible. Watch this special webinar to learn more about how to book your clients and turn your points into cash today.

View recording now 

Click Here for French Version

EXPRES PROGRAM

As a Diamond or Elite Gourmet Inclusive® Vacation Consultant you can now benefit from your clients being an Exotic or Prestige Traveler for years and years to come. Earn up to 3 nights Every time your client joins Exotic or Prestige Travelers, plus, Earn an additional night each time your client travels as a member to any Karisma Hotels & Resorts property for the next 10 years. Join this webinar to learn how to do it.

ExPres program

Memorable Moments Wedding Show Kit, by Karisma

Display an amazing booth at your next bridal show with Gourmet Inclusive Wedding Events, by Karisma & Memorable Moments Signature Wedding Collections, by Karisma. Learn all about our Bridal Show Kit in this short 20 min webinar and look like a star in all your bridal shows with this great sales tool.

Watch here

 Cash for your Bash Wedding Credits

We are giving 15,000 more reasons to say "I Do" in paradise! The more rooms your clients book, the more wedding credits they will receive. They will spend their Wedding Credits on all of the details that will come together to form their dream destination wedding, such as the Always & Forever Wedding Package, Memorable Moments Signature Wedding Collection™ decor, a cocktail party, a dinner reception, rooms and more. PLUS, their guests will receive $250 in Resort Credits Per Room* Watch this recording to learn more!

Cash for your Bash Wedding Credits presentation for USA

Cash for your Bash Wedding Credits presentation for Canada

 

Tutorials

There are so many great programs and sales tools available for our Karisma Hotels & Resorts Travel Agents but we know all this information can be a little overwhelming...

We've produced quick and easy tutorials on a handful of our most beneficial sales and marketing tools. Simply click the drop down menu, and click again for the tutorial. What's great is these tutorials aren't going anywhere; so if you find yourself hitting stumbling blocks, you can always return and take the tutorial again!

How to register individual bookings on the travel agent portal?

On this tutorial you will learn

  • How to register individual bookings
  • How to find your bookings after registration
  • How to view your booking information
  • How to edit a booking already registered
  • How to cancel your booking 

 View Tutorial - Here

How to apply your certificates?

On this tutorial your will learn how to:

  • Apply certificates when registering a booking
  • Apply certificates from: my certificates section
  • Use and facts of your certificates 

 View Tutorial - Here

Karisma Customized Booking Engine

It's simple - we will provide banners to place on your website which direct your customers to an easy booking engine. You can book Karisma Hotels & Resorts even in your sleep! Here's how it works.

Customized Booking Engine Tutorial


1-866-KARISMA (527-47-62)
info@karismatravelagents.com
 @karismahotels