Training Modules

Live Webinars

Get to know your product.

Our live, interactive webinars were created to provide our loyal agents with updates and ongoing training in a constantly evolving industry. In addition to exploring the fabulously unique features of each brand and property, we keep you up do date on hotel news, events, programs and current promotions, We understand that when you are in the know, so are your clients!

What's New at Karisma Hotels & Resorts?

Catch up and find out what is freshly baked in our Gourmet Inclusive® oven. Get gourmetized in this exclusive webinar for Gourmet Inclusive® Vacation Consultants and learn all the new highlights that our resorts have to offer to your clients.

Once a month at 2:00 pm EST - Register here 

 

 

Latest Promotions

Learning about the latest promotions is the best way to offer your clients the best deals at the El Dorado Spa Resorts, Azul Beach Resorts, Generations Resorts, Hidden Beach Resort, and Nickelodeon Hotels & Resorts Punta Cana, by Karisma. From destination weddings, family & friends travel, or just regular leisure escapes. We have specials for every occasion.

Every Friday at 11:00am EST- Register here

Découvrez ce qui est fraîchement cuit dans notre four Gourmet Inclusive . Dans le 20 prochaines minutes de ce webinaire exclusif pour les Gourmet Inclusive Agents Rewards et Vacation Consultant vont apprendre tous les nouveaux points forts que nos hotels ont à offrir à vos clients.

Une fois par mois à 9h30 EST - Inscrivez-vous ici 

When you become part of the Gourmet Inclusive® Vacation Consultant family you not only gain access to some of the best marketing tools and incentives in the industry, you become part of a groundbreaking movement. Karisma Hotels & Resorts is committed to putting our partners FIRST with innovative agent programs that continue to strengthen our relationship and drive award sales. Learn how to maximize your business with Karisma Hotels & Resorts at this webinar designated to provide you all the information about our award-wining program and the exclusive benefits you will have as a Gourmet Inclusive® Vacation Consultant.

Every Tuesday at 11:00am EST- Register here

When you become part of the Gourmet Inclusive® Vacation Consultant family you not only gain access to some of the best marketing tools and incentives in the industry, you become part of a groundbreaking movement. Karisma Hotels & Resorts is committed to putting our partners FIRST with innovative agent programs that continue to strengthen our relationship and drive award sales. Learn how to maximize your business with Karisma Hotels & Resorts at this webinar designated to provide you all the information about our award-wining program and the exclusive benefits you will have as a Gourmet Inclusive® Vacation Consultant.

 Every Tuesday at 2:00 pm EST- Register here

Recorded Presentations

Learn more -- when it's convenient for you.

You want to know more, but you're not always available during webinar times? Never fear! Our recorded presentations are available for your use, 24/7, and will remain available for reference when questions arise. Simply find the subject that interests you, and click to play. It's that easy to stay well informed!

Catch up and find out what is freshly baked in our Gourmet Inclusive® oven. Get gourmetized in this 20 minutes exclusive webinar for Gourmet Inclusive®Vacation Consultants and learn all the new highlights that our Gourmet Inclusive® Resorts have to offer to your clients.

Click here to watch What's New at Karisma Hotels & Resorts with Daniel Scheiman - June 2017!

 

Quoi de nouveau chez Karisma Hotels & Resorts?

Découvrez ce qui est fraîchement cuit dans notre four Gourmet Inclusive . Dans le 20 prochaines minutes de ce webinaire exclusif pour les Gourmet Inclusive Agents Rewards et Vacation Consultant vont apprendre tous les nouveaux points forts que nos hotels ont à offrir à vos clients.

Quoi de nouveau chez Karisma Hotels & Resorts?

  Nickelodeon Resort Punta Cana

Learn all about the brand new Nickelodeon™ Hotels & Resorts Punta Cana. This five-star Gourmet Inclusive® playcation destination, is located in one of the Caribbean's most beautiful beaches, serves up luxury amenities and infinite Nickelodeon family entertainment.

 Nickelodeon Resort Punta Cana

Gourmet Inclusive® Wedding Events by Karisma

We have painted a picture of fabulous wedding inspirations, beautiful details, and Sink your teeth into a Gourmet Inclusive® Wedding Event at Karisma Hotels and Resorts, where exceptional quality and style is the standard, the scenery is stunning and wedding planning is positively effortless. Watch this presentation to learn all about our signature wedding collections, wedding packages, specials, and all the great tools you can find in our new wedding website.

USA version

Canada version

 Exclusive for Diamond Gourmet Inclusive Vacation Consultants

As a Gourmet Inclusive® Vacation Consultant you'll find success is a taste easily acquired. An exquisite recipe that has never been so accessible. Watch this special webinar to learn more about how to book your clients and turn your points into cash today.

View recording now 

Click Here for French Version

EXPRES PROGRAM

As a Diamond or Elite Gourmet Inclusive® Vacation Consultant you can now benefit from your clients being an Exotic or Prestige Traveler for years and years to come. Earn up to 3 nights Every time your client joins Exotic or Prestige Travelers, plus, Earn an additional night each time your client travels as a member to any Karisma Hotels & Resorts property for the next 10 years. Join this webinar to learn how to do it.

ExPres program

Memorable Moments Wedding Show Kit, by Karisma

Display an amazing booth at your next bridal show with Gourmet Inclusive Wedding Events, by Karisma & Memorable Moments Signature Wedding Collections, by Karisma. Learn all about our Bridal Show Kit in this short 20 min webinar and look like a star in all your bridal shows with this great sales tool.

Watch here

 Cash for your Bash Wedding Credits

We are giving 15,000 more reasons to say "I Do" in paradise! The more rooms your clients book, the more wedding credits they will receive. They will spend their Wedding Credits on all of the details that will come together to form their dream destination wedding, such as the Always & Forever Wedding Package, Memorable Moments Signature Wedding Collection™ decor, a cocktail party, a dinner reception, rooms and more. PLUS, their guests will receive $250 in Resort Credits Per Room* Watch this recording to learn more!

Cash for your Bash Wedding Credits presentation for USA

Cash for your Bash Wedding Credits presentation for Canada

 

Tutorials

There are so many great programs and sales tools available for our Karisma Hotels & Resorts Travel Agents but we know all this information can be a little overwhelming...

We've produced quick and easy tutorials on a handful of our most beneficial sales and marketing tools. Simply click the drop down menu, and click again for the tutorial. What's great is these tutorials aren't going anywhere; so if you find yourself hitting stumbling blocks, you can always return and take the tutorial again!

How to register individual bookings on the travel agent portal?

On this tutorial you will find

  • How to register individual bookings
  • How to find your bookings after registration
  • How to view your booking information
  • How to edit a booking already registered
  • How to cancel your booking 

 View Tutorial - Here

Redeem Points at Online Store

Report your bookings and pamper your clients with extra amenities! You can purchase items from our online store to give an extra something to that special client just by using your points. Here we show you in few easy steps how to do it.

Redeem Points at Online Store

Karisma Customized Booking Engine

It's simple - we will provide banners to place on your website which direct your customers to an easy booking engine. You earn 19% commission when they book. Here's how it works.

Customized Booking Engine Tutorial

Insta Quote

Don't let that prospect get away! With Insta Quote, in just a few clicks of the mouse and a few short moments, generate a custom quote for your potential client.

Group Insta Quote Tutorial


1-866-KARISMA (527-47-62)
info@karismatravelagents.com
 @karismahotels