Training Modules

Live Webinars

Get to know your product.

Our live, interactive webinars were created to provide our loyal agents with updates and ongoing training in a constantly evolving industry. In addition to exploring the fabulously unique features of each brand and property, we keep you up do date on hotel news, events, programs and current promotions, We understand that when you are in the know, so are your clients!

 Gourmet Inclusive Wedding Events by Karisma

We have painted a picture of fabulous wedding inspirations, beautiful details, and gorgeous photographs that appeal to different personalities for couples to devour, with the sincere hope they will find the Memorable Moments Signature Wedding Collection™ and Gourmet Inclusive Wedding Events by Karisma™ - Simply Irresistible.

Register here - USA and CAN

 Margaritaville Island Reserve Riviera Cancun 

This exclusive webinar will transport you to this new seaside paradise, let's get our flip flops and learn more about Margaritaville Island Reserve Riviera Cancun!

 Every Wednesday @ 3 pm EST

Fins Up! & Register here

Recorded Presentations

Learn more -- when it's convenient for you.

You want to know more, but you're not always available during webinar times? Never fear! Our recorded presentations are available for your use, 24/7, and will remain available for reference when questions arise. Simply find the subject that interests you, and click to play. It's that easy to stay well informed!

 Exclusive GIVC 2018 Marketing POW WOW

Watch recording here

Azul Beach Resort, Negril by Karisma

There’s a new oceanfront of Jamaican Luxury. Join this exclusive webinar to learn all about our Jamaican Gourmet Inclusive® resort with the the best beach in the world.

 Watch recording - here

Gourmet Inclusive® Wedding Events by Karisma

We have painted a picture of fabulous wedding inspirations, beautiful details, and Sink your teeth into a Gourmet Inclusive® Wedding Event at Karisma Hotels and Resorts, where exceptional quality and style is the standard, the scenery is stunning and wedding planning is positively effortless. Watch this presentation to learn all about our signature wedding collections, wedding packages, specials, and all the great tools you can find in our new wedding website.

USA Version

Canada version

 Exclusive for Diamond Gourmet Inclusive Vacation Consultants

As a Gourmet Inclusive® Vacation Consultant you'll find success is a taste easily acquired. An exquisite recipe that has never been so accessible. Watch this special webinar to learn more about how to book your clients and turn your points into cash today.

View recording now 

Click Here for French Version


As a Diamond or Elite Gourmet Inclusive® Vacation Consultant you can now benefit from your clients being an Exotic or Prestige Traveler for years and years to come. Earn up to 3 nights Every time your client joins Exotic or Prestige Travelers, plus, Earn an additional night each time your client travels as a member to any Karisma Hotels & Resorts property for the next 10 years. Join this webinar to learn how to do it.

ExPres program

Memorable Moments Wedding Show Kit, by Karisma

Display an amazing booth at your next bridal show with Gourmet Inclusive Wedding Events, by Karisma & Memorable Moments Signature Wedding Collections, by Karisma. Learn all about our Bridal Show Kit in this short 20 min webinar and look like a star in all your bridal shows with this great sales tool.

Watch here

 Cash for your Bash Wedding Credits

We are giving 15,000 more reasons to say "I Do" in paradise! The more rooms your clients book, the more wedding credits they will receive. They will spend their Wedding Credits on all of the details that will come together to form their dream destination wedding, such as the Always & Forever Wedding Package, Memorable Moments Signature Wedding Collection™ decor, a cocktail party, a dinner reception, rooms and more. PLUS, their guests will receive $250 in Resort Credits Per Room* Watch this recording to learn more!

Cash for your Bash Wedding Credits presentation for USA

Cash for your Bash Wedding Credits presentation for Canada



There are so many great programs and sales tools available for our Karisma Hotels & Resorts Travel Agents but we know all this information can be a little overwhelming...

We've produced quick and easy tutorials on a handful of our most beneficial sales and marketing tools. Simply click the drop down menu, and click again for the tutorial. What's great is these tutorials aren't going anywhere; so if you find yourself hitting stumbling blocks, you can always return and take the tutorial again!

How to register individual bookings on the travel agent portal?

On this tutorial you will learn

  • How to register individual bookings
  • How to find your bookings after registration
  • How to view your booking information
  • How to edit a booking already registered
  • How to cancel your booking 

 View Tutorial - Here

How to apply your certificates?

On this tutorial your will learn how to:

  • Apply certificates when registering a booking
  • Apply certificates from: my certificates section
  • Use and facts of your certificates 

 View Tutorial - Here

Karisma Customized Booking Engine

It's simple - we will provide banners to place on your website which direct your customers to an easy booking engine. You can book Karisma Hotels & Resorts even in your sleep! Here's how it works.

Customized Booking Engine Tutorial